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15+years of building software products
EngineeringProductCommerceAI

Different scales. The same hard questions.

These are the chapters that best explain how I work: close enough to the technology to understand the constraints, and close enough to the business to make the difficult calls.

Vaillant Group logo

Vaillant Group

E-commerce Program ManagerCurrent

Enterprise transformation

Bringing a 150-year industrial company into the age of agentic commerce

At Vaillant Group, I lead e-commerce program work at the intersection of enterprise systems, customer experience, and AI. At K5, together with Emporix, I presented how Vaillant is adapting its core values for agentic commerce.

  • Enterprise e-commerce programs
  • AI and agentic commerce direction
  • Joint industry work with Emporix
Nike logo

Nike

Technical Product ManagerFrom 2024

Applied GenAI

Building the systems behind enterprise knowledge and support

I led product work for a GenAI team building advanced retrieval and conversational systems. The focus was practical: help internal teams find reliable knowledge, resolve incidents, and reuse a strong technical foundation instead of rebuilding it project by project.

  • Knowledge bases and RAG systems for internal stakeholders
  • L1 conversational agents and agentic incident deflection
  • RAG Center of Excellence using Mosaic Vector Search and OpenSearch
co.brick logo

co.brick

Senior Product Manager2022–2024

Zero to one

Turning deep infrastructure work into a product customers could use

I joined a zero-to-one startup and turned a technical project into a market-facing observability product. That meant shaping the proposition as well as the product: UX, headless architecture, documentation, customer-facing communication, conference presence, and line management of the engineering team.

  • co.brick observe for Kubernetes and OpenTelemetry
  • A pivot toward IoT and IIoT anomaly detection
  • Practical experience working with grant-funded initiatives
Emporix logo

Emporix

Senior Product Manager2021–2022

Composable commerce

Developing a headless, cloud-native commerce platform

I worked on the core platform and backoffice applications behind an API-first commerce product. The role brought together public cloud, Kubernetes, platform APIs, and product leadership across teams.

  • Core headless commerce platform
  • Backoffice applications
  • Cloud-native and API-first product direction
SAP logo

SAP

Product Manager to Senior Product Manager2015–2020

Platform products

Taking commerce foundations into a cloud-native product direction

After SAP acquired hybris, the scale and context changed. I led product work on Backoffice and cockpitng, frameworks used to build business applications across the commerce platform, and later helped pivot Product Content Hub toward a cloud-native SaaS direction.

  • Backoffice and cockpitng platform frameworks
  • Product Content Hub
  • A move from an acquired platform into SAP-scale product work
hybris logo

hybris

Solution Engineer to Senior Software Engineer2010–2015

Startup scale-up

The startup years that shaped how I build products

I joined hybris as the 30th employee in Poland. I started in presales, building rapid commerce showcases, then moved into R&D to develop cockpit applications, cockpitng, and Backoffice. It was fast, close to customers, and close to the code. I loved it.

  • Rapid showcases for Grainger, Galeria Kaufhof, American Express, Air Liquide, and La Poste
  • Cockpit applications, cockpitng, and Backoffice
  • Growth from solution engineering into senior software engineering
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Stanusch Technologies

Java Developer2009–2010

Early conversational AI

Building NLP chatbots long before the GenAI boom

I worked on the core NLP engine behind natural-language chatbots for automating customer-facing processes such as support and returns. This was more than a decade before generative-AI chatbots became mainstream.

  • Core natural-language processing engine
  • Chatbots for customer-facing process automation
  • Java-based product development

Working with agents before agents became a product category.

I studied Software Engineering at Wrocław University of Science and Technology from 2004 to 2009, graduating with a Master of Engineering in Information Technology.

MSc Eng. / Information Technology2004–2009

Master's thesis

The Problem of Forming Coalitions of Cooperating Agents in Multi-Agent Systems with Time Constraints

The work sat squarely in computational intelligence: multi-agent systems, coalition formation, and evolutionary algorithms, years before AI became a default line in every product strategy.

What compounds from one role to the next

Job titles changed. The operating model did not: understand the system, find what matters, and give the team a direction worth executing.

01

Technical depth

I started in backend engineering and Java. Architecture, constraints, and implementation trade-offs are still part of how I think about products.

02

Product ownership

I have worked from platform foundations to customer-facing products, translating complex technology into a direction teams can build and businesses can use.

03

Business transformation

The scale has changed from startup MVPs to enterprise programs, but the job remains the same: turn uncertainty into product decisions teams can act on.

I still like getting close to the actual problem.

I write The Hard Thing, a publication about applied AI beyond the demo, agentic commerce, and product judgment. The perspective comes from work across engineering, product development, startups, and enterprise technology. I also still code from time to time. Outside work, I am a stock-market investor and aspiring triathlete.